Privacy Policy

Privacy Policy

Last updated: September 21, 2026

Modern Compound is a brand owned and operated by M/S Lean Leaf ("Modern Compound," "we," "us," or "our"). M/S Lean Leaf operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Modern Compound is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified. We may collect or process the following categories of personal information, including inferences drawn from it, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

Contact details including your name, address, billing address, shipping address, phone number, and email address.
Financial information including credit card, debit card, and financial account numbers, payment card information, transaction details, form of payment, payment confirmation and other payment details.
Account information including your username, password, security questions, preferences and settings.
Transaction information including the items you view, add to your cart or wishlist, or purchase, return, exchange or cancel, and your past transactions. This includes preorder deposits and any balance payments collected before dispatch.
Communications with us including the information you include in communications with us, for example when sending a customer support inquiry or when we contact you about your order (including by email, phone, or WhatsApp).
Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
Usage information including information regarding your interaction with the Services, including how and when you navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
Automatically through the Services, including from your device and through cookies and similar technologies;
From our service providers, including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services. To perform our contract with you, process your payments (including preorder deposits and balance payments), fulfil your orders, remember your preferences, send notifications related to your account, process purchases, returns, exchanges or other transactions, create and manage your account, arrange for shipping, facilitate returns and exchanges, enable reviews, and create a customized shopping experience.
Account Creation and Authentication. We use third-party authentication providers to let you create an account and sign in, including via email, phone number (one-time password), and Google sign-in. This involves processing your email address, phone number, and related sign-in identifiers.
Communicating with You About Your Order. We use your email address and phone number to send you order confirmations, deposit and balance-payment requests, dispatch updates, and related service messages. Where you have provided a phone number, we may contact you by phone or via WhatsApp to collect any outstanding balance on a preorder and to arrange dispatch.
Marketing and Advertising. To send marketing and promotional communications by email, text message, WhatsApp, or postal mail (where you have consented), and to show you online advertisements, including based on your activity on the Services. You can opt out of marketing communications at any time.
Security and Fraud Prevention. To authenticate your account, provide a secure payment and shopping experience, and detect, investigate, or act on possible fraudulent, illegal, unsafe, or malicious activity. If you register an account, you are responsible for keeping your credentials safe.
Communicating with You. To provide customer support and maintain our business relationship with you.
Legal Reasons. To comply with applicable law or valid legal process, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy, including:

With Shopify, and with vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfilment and shipping).
With our authentication provider (for account sign-in via email, phone OTP, and Google) and our transactional email provider (to deliver order and service emails). These providers process your information only to provide these services to us.
With business and marketing partners to provide marketing services and advertise to you, in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you for targeted advertising.
When you direct, request, or otherwise consent to disclosure to third parties, such as to ship you products or through social media or login integrations.
With our affiliates or otherwise within our corporate group.
In connection with a business transaction such as a merger or bankruptcy, to comply with legal obligations, to enforce our terms, and to protect our rights and those of our users.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services. Information you submit will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside. We also use certain Shopify enhanced features that incorporate data from your interactions with our Store, other merchants, and Shopify. To learn more, visit the Shopify Consumer Privacy Policy at https://privacy.shopify.com/en.

Third Party Websites and Links

The Services may provide links to websites or online platforms operated by third parties. If you follow links to sites not controlled by us, review their privacy and security policies. We do not guarantee and are not responsible for the privacy or security of such sites. Our inclusion of such links does not imply endorsement.

Children's Data

The Services are not intended for children. Under applicable Indian law, a child is an individual under the age of 18, and we do not knowingly collect the personal information of a child without verifiable consent from a parent or lawful guardian. If you are the parent or guardian of a child who has provided us with their personal information, contact us using the details below to request that it be deleted. As of the effective date of this Privacy Policy, we do not knowingly "share" or "sell" the personal information of minors.

Security and Retention of Your Information

No security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Any information you send us may not be secure while in transit, so we recommend you do not use unsecure channels to communicate sensitive information. How long we retain your personal information depends on factors such as whether we need it to maintain your account, provide Services, comply with legal obligations, resolve disputes, or enforce our contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights below in relation to your personal information. These rights are not absolute and may apply only in certain circumstances.

Right to Access / Know — request access to the personal information we hold about you.
Right to Delete / Erasure — request that we delete personal information we maintain about you.
Right to Correct — request that we correct inaccurate personal information.
Right to Grievance Redressal — raise any concern about how we handle your personal information and have it addressed (see "Grievance Officer" below).
Right to Nominate — nominate another individual to exercise your rights in the event of your death or incapacity, as provided under applicable Indian law.
Managing Communication Preferences — opt out of promotional emails at any time via the unsubscribe link; we may still send non-promotional messages about your account or orders.

You may exercise these rights where indicated on the Services or by contacting us using the details below. We will not discriminate against you for exercising any right. We may need to verify your identity before processing your request.

Our processing of your personal information is based on your consent and on the lawful bases available under the Digital Personal Data Protection Act, 2023 and other applicable Indian law. You may withdraw your consent at any time by contacting us, though this will not affect processing carried out before withdrawal.

Complaints and Grievance Officer

In accordance with the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000 and rules thereunder, you may contact our Grievance Officer with any complaint or request regarding your personal information:

Grievance Officer: Devansh Bishnoi
M/S Lean Leaf
Email: customersupport@moderncompound.com
Phone: +91 8683838140

We will acknowledge and respond to grievances within the timelines required under applicable law. If you are not satisfied with our response, you may have the right to escalate your complaint to the Data Protection Board of India or your local data protection authority.

International Transfers

Please note that your personal information may be transferred, stored, and processed outside India, including by Shopify and our other service providers whose servers may be located in other countries. Where we transfer personal information out of the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses, unless the transfer is to a country determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised policy here, update the "Last updated" date, and provide notice as required by law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please email us at customersupport@moderncompound.com or call +91 8683838140.